FAQ
If you are an existing customer, thanks so much for your continuing support. It means a lot to us. If you are a new customer, welcome to the Mud family! We hope to build a long and happy relationship with you too.
GENERAL INFO
Our 240g fruit pies are suitable for two people, unless you’ve got a very healthy appetite!
DELIVERY INFO
We aim to deliver within 4 working days of receiving your order however, delivery is normally quicker than this but in exceptional circumstances which are ordinarily out of our control, it may be longer. This is rare but if this happens we'll be in touch so you're not left wondering.
We deliver to most mainland UK postcodes by courier in safe and secure chilled packaging but unfortunately there are a handful of remoter parts that the couriers cannot guarantee within 48-hours and those postcodes are as follows:
AB31 - AB35
AB41 - AB5
AB36 - AB38
AB55 - AB56
BT (ALL)
D (ALL)
FK17 - FK21
G83
GY (ALL)
HS1 - HS9
IM (ALL)
IV (ALL)
KA27
KA28
KW0 - KW1
KW15 - KW17
PA20 - PA78
PH32 - PH33
PH15 - PH18
PH19 - PH29
PH45 - PH4
PH30 - PH31
PH34 - PH44
PH49 - PH99
ZE (ALL)
We accept orders 7-days a week and deliver Tuesday through to Saturday.
- Free shipping on orders over £45
- £4.99 on orders under £45
COOKING & STORAGE
All Mud's delicious produce is freshly made by hand in small batches to order. The pies have 6 days chilled shelf life and the quiches 4 days but all our produce freezes beautifully and can be cooked from frozen for convenience. Full details are clearly marked on each box upon arrival.
Yes, the pies and squiches freeze beautifully for 6 months. For convenience and ease they cook brilliantly from frozen too.
In the oven
- From chilled: pre heat oven to 180°C (160°C)/ gas mark 4, remove all packaging and place pie on a pre heated baking tray for 25-30 mins.
- From frozen: pre heat oven to 180°C (160°C)/ gas mark 4, remove all packaging and place pie on a pre heated baking tray for 50-55 mins.
With an air fryer
Gently place the pie into the preheated air fryer basket. Make sure it's centered and not touching the sides.
Adjust the cooking time depending on the size and type of pie.
- From chilled: 20 minutes at 180 degrees.
- From frozen: 30 minutes at 160 degrees.
Monitor the progress to ensure even cooking, and you may need to rotate the pie halfway through the cooking time.
All air fryers vary, so consult the manufacturers’ instructions. And always check the pie is piping hot before eating. To confirm that your pie is fully cooked, use a meat thermometer to check that the internal temperature reaches 160°F (71°C) for savoury pies.
From chilled: pre heat oven to 180°C (160°C)/ gas mark 4, remove all packaging and place squiche on a pre heated baking tray for 20-25 mins.
From frozen: pre heat oven to 180°C (160°C)/ gas mark 4, remove all packaging and place squiche on a pre heated baking tray for 45-50 mins.
From chilled: pre heat oven to 180°C (160°C)/ gas mark 4, remove all packaging and place pie on a pre heated baking tray for 20-25 mins.
From frozen: pre heat oven to 180°C (160°C)/ gas mark 4, remove all packaging and place pie on a pre heated baking tray for 45-50 mins.
Your pies are delivered in a temperature-controlled box. They will need to be placed in the fridge before the end of the day they are delivered. Your pies will arrive with a 6 day chilled shelf life (4 days for squiches) and can be frozen for up to six months. Please note that our pies are still delicious when cooked from frozen.