Shipping Policy

At, our goal is to offer you quality fast shipping across mainland UK, as long as we can get our fresh food to you quickly enough for it to reach you in perfect condition.

Unfortunately this means that we are typically unable to deliver to certain postal areas in specific parts of the country. See the section on "Where do you deliver?" below for more details: 

How many days do orders take to arrive?

Our pies will normally be delivered to you within 4 working days, often quicker.

Where do you deliver?

We deliver across the vast majority of mainland UK, however, we are unable to deliver to some outlying parts of Scotland, the Isle of Man and Northern Ireland. The full list of postcodes we unfortunately CANNOT deliver to is as follows:

AB31 - AB35
AB41 - AB5
AB36 - AB38
AB55 - AB56
FK17 - FK21
HS1 - HS9
KW0 - KW1
KW15 - KW17
PA20 - PA78
PH32 - PH33
PH15 - PH18
PH19 - PH29
PH45 - PH4
PH30 - PH31
PH34 - PH44
PH49 - PH99

If you’re planning an order for delivery in the Highlands and Islands of Scotland, please get in touch with to check that we can deliver.

Do we deliver pies every day of the week?

We send our pies via a courier which means that we don't usually deliver on Saturdays, Sundays or Mondays.

What are the delivery charges?

On 12 plus pie orders, delivery is free, otherwise delivery is £5 on most orders unless otherwise stated e.g. in a special offer or promotion. 

Returns and Refunds

We want you to be the next happy Mud Foods customer and your satisfaction is important to us which is why we have more information provided separately on the page at this link Returns And Refund Policy