Online Order Information

If you are an existing customer, thanks so much for your continuing support at this time. It means a lot to us. If you are a new customer, welcome to the Mud family! We hope to build a long and happy relationship with you too.

There are a few things to know about placing online orders and their delivery.

1. Free shipping is available on orders over £45, otherwise delivery costs £5 on orders below £45 (unless specified in a promotion).

2. The minimum order is 6 pies or squiches.

3. Our website sells our 270g pie, which is a generous portion suitable for one person, and our 250g squiche, which is also a generous portion for one person but we think could be shared by two.

4. Our products are freshly-made and shipped to you chilled. Our pies have 6 days shelf-life on arrival, while our squiches have 4 days' shelf life on arrival.

5. The pies and squiches freeze beautifully and must be frozen within the chilled date. These then last 6 months in the freezer. Cooking instructions are on the packaging.

6. You can have any selection of varieties chosen from our range.

DELIVERY INFO

Our pies will normally be delivered to you within 4 working days, but this can change in peak period and especially busy times such as the present situation.

Where do you deliver?

We deliver to most mainland UK postcodes by courier, but not the more remote parts of Scotland, Isle of Man or Northern Ireland. The full list of postcodes we unfortunately CANNOT deliver to is as follows:

AB31 - AB35
AB41 - AB5
AB36 - AB38
AB55 - AB56
BT (ALL)
D (ALL)
FK17 - FK21
G83
GY (ALL)
HS1 - HS9
IM (ALL)
IV (ALL)
KA27
KA28
KW0 - KW1
KW15 - KW17
PA20 - PA78
PH32 - PH33
PH15 - PH18
PH19 - PH29
PH45 - PH4
PH30 - PH31
PH34 - PH44
PH49 - PH99
ZE (ALL)

Do you deliver pies every day of the week?

We accept orders 7 days a week. We don't deliver on Saturdays, Sundays or Mondays.

What are the delivery charges?

Delivery is £5 or FREE when your order is over £45.

COOKING & STORAGE

How should I cook my pies?

We recommend heating the 270g pies for 25-30 mins at 180°C / 160°C fan / 350°F gas mark 4. When cooking from frozen the recommended time for pies is 45-50 mins at 180°C / 160°C fan / 350°F gas mark 4.

How should I cook my squiches?

We recommend heating the squiches for 20-25 mins at 180°C / 160°C fan / 350°F gas mark 4. When cooking from frozen the recommended time for squiches is 45-50 mins at 180°C / 160°C fan / 350°F gas mark 4.

How should I store my pies/squiches?

Your pies are delivered in a temperature-controlled box. They will need to be placed in the fridge before the end of the day they are delivered. Your pies will arrive with a 6 day chilled shelf life (4 days for squiches) and can be frozen for up to six months. Please note that our pies are still delicious when cooked from frozen.

Still want to know more? Click Here for our full Knowledge Base.

Return to the Pie Shop

Free next day delivery orders over £45

FRESHLY

BUTTER

129 AWARDS

NATURAL

FREEZE

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