Online Order Information
If you are an existing customer, thanks so much for your continuing support at this time. It means a lot to us. If you are a new customer, welcome to the Mud family! We hope to build a long and happy relationship with you too.
There are a few things to know about placing online orders and their delivery.
Our pies will normally be delivered to you within 4 working days, but this can change in peak period and especially busy times such as the present situation.
Where do you deliver?
We deliver to most mainland UK postcodes by courier, but not the more remote parts of Scotland, Isle of Man or Northern Ireland. The full list of postcodes we unfortunately CANNOT deliver to is as follows:
AB31 - AB35
AB41 - AB5
AB36 - AB38
AB55 - AB56
FK17 - FK21
HS1 - HS9
KW0 - KW1
KW15 - KW17
PA20 - PA78
PH32 - PH33
PH15 - PH18
PH19 - PH29
PH45 - PH4
PH30 - PH31
PH34 - PH44
PH49 - PH99
Do you deliver pies every day of the week?
We accept orders 7 days a week. We don't deliver on Saturdays, Sundays or Mondays.
What are the delivery charges?
Delivery is £5 or FREE when your order is over £45.
COOKING & STORAGE
How should I cook my pies?
We recommend heating the 270g pies for 25-30 mins at 180°C / 160°C fan / 350°F gas mark 4. When cooking from frozen the recommended time for pies is 45-50 mins at 180°C / 160°C fan / 350°F gas mark 4.
How should I cook my squiches?
We recommend heating the squiches for 20-25 mins at 180°C / 160°C fan / 350°F gas mark 4. When cooking from frozen the recommended time for squiches is 45-50 mins at 180°C / 160°C fan / 350°F gas mark 4.
How should I store my pies/squiches?
Your pies are delivered in a temperature-controlled box. They will need to be placed in the fridge before the end of the day they are delivered. Your pies will arrive with a 6 day chilled shelf life (4 days for squiches) and can be frozen for up to six months. Please note that our pies are still delicious when cooked from frozen.
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