Online Order Information

There are few things to know about placing online orders and their delivery.

We have had a number of enquiries about the pies and would just like to make the following clear for our customers:
1. Our website sells our 270g pie, which is a generous portion suitable for one person, and our 250g squiche, which is also a generous portion for one person but we think could be shared by two.
2. Our pies are freshly-made and shipped to you chilled, with 6 days shelf-life on arrival. 

3. The pies freeze beautifully and must be frozen within the chilled date. These then last 6 months in the freezer.  Cooking instructions are on the packaging.
 
4.  The Minimum Order is 6 pies or squiches, but you can have any selection of varieties chosen from our range. Free postage is available on orders over £45.



Still want to know more? Click Here for our full Knowledge Base

If you are an existing customer, thanks so much for your continuing support at this time. It means a lot to us. If you are a new customer, welcome to the Mud family!  We hope to build a long and happy relationship with you too.
 
MIN & MAX ORDER QUANTITIES
Please note that we usually have a minimum order of 6 pies (except for our occasional introductory offers) though these can be a mixed selection of pies e.g. choose 3 each of steak & ale, mushroom & asparagus and game pie to make up a box of 12 or 6 etc (or however many you need!). Or else choose one or two of each of 6 different flavours to make a completely mixed box!

And don't miss out on our FREE NATIONWIDE POSTAGE offer for order over £45!

DELIVERY INFO

How many days do orders take to arrive?

Our pies will normally be delivered to you within 4 working days, but this can change in peak period and especially busy times such as the present situation..

Where do you deliver?

We deliver to all mainland UK postcodes by courier, but not the more remote parts of Scotland, Isle of Man or Northern Ireland. The full list of postcodes we unfortunately CANNOT deliver to is as follows:

AB31 - AB35
AB41 - AB5
AB36 - AB38
AB55 - AB56
BT (ALL)
D (ALL)
FK17 - FK21
G83
GY (ALL)
HS1 - HS9
IM (ALL)
IV (ALL)
KA27
KA28
KW0 - KW1
KW15 - KW17
PA20 - PA78
PH32 - PH33
PH15 - PH18
PH19 - PH29
PH45 - PH4
PH30 - PH31
PH34 - PH44
PH49 - PH99
ZE (ALL)

Do we deliver pies every day of the week?

We send our pies via a courier which means that we don't deliver on Saturdays, Sundays or Mondays.

What are the delivery charges?

Delivery is £5. or FREE when your order is over £45. 

COOKING & STORAGE

How should I cook my pies?

We recommend heating the standard (larger) 270g pies for 25-30 mins at 180°C / 160°C fan / 350°F gas mark 4.

How should I store my pies?

Your pies are delivered in a temperature controlled box. They will need to be placed in the fridge before the end of the day they are delivered. Your pies will arrive with a 6 day fridge life ( 4 days for squiches)  and can be frozen for up to six months. Please note that our pies are still delicious when cooked from frozen.

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